Acceptance of Terms of Use

These web site Terms of Use, including our Privacy Policy and Personal Information Consent documents, govern your use of the Nuera Insurance Inc. (“Nuera”) web site. By accessing and browsing this web site you accept and agree to be bound by and comply with, without limitation or qualification, the terms and conditions set out below. Please read these terms and conditions before using this web site. Nuera reserves the right at any time to modify, suspend or terminate the web site (or any portion of it) and/or your use of or access, with or without notice. Nuera will not be liable to you or any third-party for any modification, suspension, or termination of the site or the site materials. Nuera may amend these Terms at any time by posting the amended terms on this site, without notice to you. Your use of the web site after such posting will constitute consent to the modified Terms. If you do not accept and agree to be bound by the terms and conditions, please do not continue using this site.

“Site Materials” means all services, information, data, document, communications, downloads, files, text, images, videos, webcasts, tools, resources, products, or other content made available or enabled via this site by Nuera or any authorized third party.

Your obligations under these Terms include the obligation to abide by other terms and conditions (“Supplemental Terms”) that may apply to specific Nuera services, projects, features and products. This includes your use of any Nuera service made available to you on a preview or free trial basis, or any other product or service that you may license or purchase. If a provision of any Supplemental Terms conflicts with these Terms, the provision of the Supplemental Terms will prevail in the context of the service, project or product that is subject to the Supplemental Terms.

Product and Website Availability

The services described in this web site are available only to British Columbia, Alberta, Saskatchewan, and Manitoba residents, who have reached the age of majority, and who possess the legal authority to create a binding legal obligation.

Privacy

When you use this web site to obtain an insurance quote or to purchase an insurance policy, certain information is sometimes collected, some of which may be personal. For more information please read our Privacy Policy carefully.

Collection of Public Information

Nuera may gather any public information about customers from the following sources:

  • The internet and any public social media profiles that have been made publicly available;
  • Public records, including but not limited to, criminal record checks from federal or provincial government offices, public registries, and other sources permitted by law and that is accessible by the general public.

Nuera limits the collection of accurate and up-to-date public information and may be used for the purpose stated in Nuera’s Privacy Policy.

Recording of Phone Calls

Nuera Insurance may monitor and record all incoming and outgoing phone calls for record-keeping, training and quality-assurance purposes. All recorded phone calls are stored securely, and the recorded phone call will only be used for the purpose disclosed. Your phone call may be released to a third party to meet our obligations and assess your eligibility, premiums and adjustment of claims. Our third-party partners also adhere to the applicable Privacy Laws which regulates the collection, use and disclosure of your personal information as we do. If you do not wish to have your call recorded, you will be given an opportunity to communicate with Nuera using another format.

Information Accuracy

All information on this web site, including quotations and information relating to premiums is subject to change without notice. We strive to provide accurate and up-to-date material on this web site. However, we make no warranties or representations and there are no conditions as to the accuracy or timeliness of the material provided on this web site. We assume no liability or responsibility for any errors or omissions on this web site. The performance of this web site and all information contained on, downloaded or accessed from this web site are provided to you on an as is basis, without warranties of any kind whatsoever, including any implied warranties or warranties of merchantability, fitness for a particular purpose or non-infringement of the rights of third parties. Nuera shall not be responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, Internet access providers, computer equipment, software or any combination thereof including any injury or damage to your or any other persons’ computer as a result of using this web site. Nuera reserves the right, at its sole discretion, to modify, disable access to or discontinue, temporarily or permanently, any part or all of this web site or any information contained thereon without liability or notice to you.

Obtaining an Insurance Quote and/or Purchase

This web site offers a secure way to obtain an insurance quote and to purchase insurance. It is important to provide accurate information. If, as part of the purchase process, information provided to insurers is subsequently established to be not true, it may lead to an insurance policy being voided.

You also agree that clicking on certain buttons marked “yes”, “next”, “confirm”, “continue” and any other similar descriptions constitutes authorization to proceed to the next stage of the quote and/or purchase process.

Ownership of Intellectual Property

The site, and all contents and other elements available on or through this web site, are the property of Nuera and/or its content providers and are protected by the laws of Canada and relevant provincial laws. Your use of this web site does not transfer to you any ownership or other rights in the web site or its content. All rights reserved. Nuera™ is a trade mark owned by Nuera Insurance Inc. © Nuera Insurance Inc. 2015.

The text, illustrations, graphics, insurance policies and images displayed on the web site are proprietary and will remain at all times the property of Nuera or it’s Licensors. Any reproduction is strictly prohibited.

Certain names, logos, words, titles, phrases, service marks, icons, graphics or designs or other content contained on this web site are trade-marks or trade-names, which belong to or are licensed by Nuera Insurance Inc. You are not permitted to reproduce these marks, logos, names without the express written consent of Nuera Insurance Inc. Any unauthorized use, copying, downloading may violate provincial or federal law that may result in legal action.

Insurance Providers and How We Get Paid

All insurance products offered by Nuera are arranged for by Nuera Insurance Inc. and underwritten by a number of licensed Canadian insurance companies. Nuera is compensated by either a policy fee charged and/or a commission on all insurance policies sold and renewed on behalf of the insurance companies we represent. Commissions and policy fees can range from 10% to 50% depending on the negotiated terms with the insurance company or the type of policy sold.

Referral Fees

Nuera Insurance may pay referral fees to both licensed and unlicensed third parties for referring business to Nuera Insurance.

Security

The Internet is not entirely secure and the confidentiality of certain information cannot be guaranteed. This web site has security measures in place to protect the loss, misuse and alteration of the information under our control. Any unencrypted e-mail communication over the Internet is, as with communications via any other medium such as cellular phones, not secured or confidential, and is subject to possible interception, loss and alteration. We do not encourage anyone to send information, including personal information, to us using unencrypted e-mail. You acknowledge and agree that we, our agents, administrators, employees and affiliates shall not be responsible for any damages you or anyone else may suffer as a result of the transmission of confidential or sensitive information over the Internet, and that all such communication will be at your own risk.

Use of Cookies

The Nuera system uses cookies to allow and facilitate your user session with us. During the quotation or purchase process, cookies store session information to ensure that the data is passed on in proper sequence from step to step. The cookie itself is stored on your own computer and does not contain any personal information. Nuera also uses third party analytics code to help us better evaluate the effectiveness of our advertising and to determine the behavior of visitors on our website in an effort to provide you with the most ongoing enhanced customer experience.

Unsubscribe Option

We are committed to making all contact straightforward and relevant. From time to time, we will let clients know about new or enhanced products and services. In addition, we will communicate promotions that may be of interest to you. These include, but are not limited to, promotion codes, new product launches, insurance news, and discount options. Should you not wish to receive written or electronic communications that relate to promotions or enhanced products and services offered by Nuera Insurance Inc. you can remove your e-mail address from our database which sends promotional and enhanced products and services emails by clicking the unsubscribe the “unsubscribe” or “manage your communication with us” link at the bottom of those emails.

Links to Other Sites

Links from or to Internet sites outside this web site are meant for your convenience only. The owners of these outside sites manage their content for which Nuera is not responsible. You access these third party sites at your own risk. Nuera is not responsible for damages or prejudice of any nature resulting from the use or the content of the web site or of other sites connected to the web site by hyperlink.

Use of Google Services

The Nuera system uses Google Services to provide the following information:

  • Address information
  • Street view panoramas
  • Other information as required

By using the Nuera system you are hereby bound by Google’s Terms of Service and Privacy Policy, viewable at the following:

Use of Information

By submitting information, you warrant the information submitted is not confidential third party property and that Nuera may publish such information, use it as part of its operations, and incorporate its concepts into services to be distributed by us without liability or compensation to you.

Indemnity

You agree to indemnify and hold Nuera and its officers, directors, members, insurers, affiliates, subsidiaries, partners, agents, licensors, licensees, suppliers, employees and representatives harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your: (i) violation of these Terms, including any Supplemental Terms, and/or (ii) violation of applicable law or your violation of any rights of any third party based on or related to your use of the site and/or any site materials and/or software.

Assumption Of Risk And Warranty Disclaimer

You agree to assume all risk in accessing and using the web site or any site materials, and with respect to any activity or project that you undertake based on or utilizing the web site or any site materials. You must take precautions (e.g., virus scans, etc.) to ensure that any content you access is free of viruses, worms or other potentially destructive elements.

Your use of the side and/or any site materials is at your sole risk. The site and all materials, content, information, products, and services are provided on an “as is”, “as available”, and “with all faults” basis. Nuera disclaims all express or implied conditions, representations, and warranties of any kind, including any implied warranty or condition of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement. Nuera makes no representations, warranties, conditions or guarantees as to the usefulness quality, suitability, truth, accuracy or completeness of the site, the site materials, or any products, services, content, or information provided by or made accessible by means of the site or any site materials.

Nuera makes no warranty or representation that: (A) The site, the site materials, or any products or services will be uninterrupted, timely, secure, or error-free; (B) The results that may be obtained from the use of the site, site materials, products, or services will be accurate or reliable; (C) The quality of the site or any site materials, products, or services will meet your expectations or requirements; or (D) Any errors in the site, site materials, products, or services will be corrected. No advice or information, whether written or oral obtained by your from Nuera, whether obtained through the site, site materials, products, services, or otherwise, shall create any warranty not expressly provided in these terms.

Your assume all risk for any damage to your computer system or loss of data that results from use of, or obtaining any content from, the site and/or site materials, products, or services, including without limitation any damages resulting from viruses.

Liability Limitation

To the full extent permitted by the law, Nuera is not and shall not be liable for any direct, indirect, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill, use, data or economic advantage arising out of or in connection with the site or any site materials products, or services, even if Nuera has previously been advised of, or reasonably could have foreseen, the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence), including without limitation damages due to: (A) The use of or the inability to use the site; (B) The cost of procurement of substitute services resulting from any data, information or services obtained, or messages received or transactions entered into, through or from the site; (C) Statements or conduct of any third party on the site, including without limitation unauthorized access to or alteration of transmissions or data, malicious or criminal behavior, or false of fraudulent transactions; or (D) Tools, features, content, or information you may access, use, modify, or rely upon.)

General Provisions

These Terms constitutes the final, complete and exclusive agreement between you and us relating to the subject matter that it covers, and it supersedes all prior versions. You also may be subject to additional terms and conditions that may apply when you purchase products or services, or those of any third party.

The laws and courts of Canada and the province of Alberta govern these Terms, any action related to these Terms, and/or your use of the site. No choice of law rules of any jurisdiction will apply to any dispute under these Terms. You agree to submit to the personal and exclusive jurisdiction of the laws and courts located within the province of Alberta, Canada.

No failure to exercise promptly any right under these Terms will create a continuing waiver or any expectation of non-enforcement. If any provision of these Terms is held to be invalid by a court of competent jurisdiction, you agree that such provision will be replaced with a new provision that accomplishes the original purpose, and the other provisions of these Terms will remain in full force and effect.

Partner Coupons Terms and Conditions:

The partner coupons (“Coupon”) are the property of Nuera Insurance Inc. (“Nuera”) and Nuera’s partners (“Partners”) and is subject to the following terms and conditions.

  • By participating, claimants agree to be bound by these Terms & Conditions. Claimants must comply with these Terms & Conditions for a Coupon to be valid.
  • Each claimant is entitled to one Coupon. Coupons are not transferable, have no monetary value, are not redeemable for cash or credit and cannot be combined with any other coupons or any other offer or discounts or promotions offered by Nuera and it’s Partners. The Coupon holder is responsible for any applicable sales tax. A Coupon cannot be applied to a prior purchase with Nuera or any of it’s partners.
  • To redeem the Coupon, the claimant types the coupon code into the discount/coupon box on a partner website and the relevant discount will be automatically deducted from the final price of the qualifying purchase. If the claimant fails to enter the coupon code at the time of purchase as specified, the purchase will not be eligible for the discount. Discounts may not be claimed after confirmation of a claimant’s purchase.
  • Coupons are only available in the area of operations for each of Nuera’s partners. Contact the Partner directly or refer to their website to find out what areas are serviced by that Partner. If a Partner does not operate in your immediate area, the Coupon is null and void and cannot be returned, exchanged and has no monetary value.
  • Coupons may be used only once and may not be duplicated or photocopied. Coupons are electronically distributed and may be printed only once. Further still, Coupons are strictly prohibited from being posted electronically, unless expressly authorized by Nuera and it’s Partners. In the case of fraud, misrepresentation, abuse or violation of these terms and conditions, Nuera reserves the right to take all available legal or administrative action. Other restrictions and exclusions may apply. Coupons are void where prohibited. Nuera and it’s partners reserve the right to discontinue a Coupon at any time
  • Nuera and its Partners as well as either of their successors, heirs, administrators, assigns, employees, associates or affiliates shall not be liable for any loss, damage or injury suffered or sustained (even if caused by negligence) as a result of accepting and/or using the coupon, except for any liability which cannot be excluded by law.
  • These Terms & Conditions are subject to common law and governed by the laws of the Province of Alberta.

Specific Partner Terms and Conditions:

Frogbox: Valid on orders of 25 boxes or more. Not valid with other offers.

Goodlife: Limit one 7 visit trial pass per person. Pass only valid for Non-Members and first time Club visitors who have not been a member of GoodLife Fitness in the last 3 months. Pass valid for 14 consecutive days after activation and may only be activated during staffed Club hours. Visitor must be of the age of majority in the province in which the Club is located and may only attend during staffed Club hours. Cannot be combined with any other offers. Non-transferable. No cash value. Other conditions may apply.

The Brick: This is an exclusive offer provided to Nuera Insurance by LKH Capital Corp., a Brick franchised location. This offer is not available for online or in-store purchases.Only redeemable by completing the form on the landing page from the link provided.

Hello Fresh:  Offer is available on your first box order from Hello Fresh. Abide by Hello Fresh terms & conditions listed on their website.

Shaw Cable: Introductory promotions only available when signing up as a new customer for TV, Internet, or Phone. Must not have subscribed to Shaw services within the last 90 days. Must be 18 years of age, or older. Must have a valid piece of government issued ID. Must provide a phone number for contact purposes. All personal information is confidential and will not be sold or distributed. Other terms and conditions may apply, please visit www.shaw.ca for more.

Nurev Partner Program

Nuera offers referral rewards when a partner refers their clients to Nuera to purchase insurance. In order for the partner to earn a reward, a client has to purchase a qualifying Nuera insurance policy that has to be active for greater than 30 days. If the client cancels the policy in the 30-day window, the reward is considered unearned and is not paid out as a referral reward.

Clients are made aware that the partner is receiving a referral reward when they purchase a policy and have to accept a statement acknowledging the reward is being paid for partners that need to adhere to certain acts or regulations (ex. RECA). If the client declines the partner getting a referral reward in that circumstance, no reward will be paid to the partner.

Rewards are deposited directly in to the bank account of the partner or the principal of the partner’s business if applicable. Rewards cannot be paid out in any other manner, nor can they be transferred to another partner. It is the responsibility of the partner to provide up-to-date banking information to receive rewards. Any rewards that are incorrectly deposited due to incorrect or invalid information being provided are subject to be forfeited.

Nuera may at any time and in its sole discretion: (i) modify or update the terms of, including but not limited to, the Program, this Agreement, Incentives (and their governing terms and conditions) and will make such modified or updated terms available in writing, or (ii) revoke a Participant’s account, and/or terminate Participant’s participation in the Program in its entirety. If Nuera provides Participant with an updated Custom URL, or Incentives (and applicable terms and conditions), Participant agrees will begin using, and will be subject to, such updated versions no later than 30 days after receiving them.

Referral Rewards Program

Program Overview

Nuera offers referral rewards when a client refers a friend or family member to sign up for insurance. Nuera is partnered with a third-party company, TangoCard, to offer gift cards as an incentive to refer their services. Once the referral rewards are redeemed through TangoCard, it is TangoCard’s terms of service, https://www.tangocard.com/terms-of-service/, that need to be adhered to for gift card redemptions.

In order to receive a reward, the referred party must click the special referral link or use the unique discount code that is sent to them. If the special referral link or unique discount code is not used when the referred party is purchasing, the reward will not be applied and this cannot be modified after purchase. Nuera has the right to suspend any reward account in case of fraud, misuse, or security related issues. If account is suspended, any earned rewards or pending rewards are considered void.

Restrictions

In Nuera’s platform, rewards expire within 90 days of earning them and cannot be reimbursed. Once the reward is redeemed through TangoCard, the gift card purchased never expires. Nuera is not responsible for lost, stolen, or damaged cards. Nuera Rewards have no monetary value and cannot be traded or used for other purposes than the intended use. Rewards are currently available for purchased property policies with an insured address in British Columbia, Alberta and Ontario.

Termination and Modification of Terms

Nuera may at any time and in its sole discretion: (i) modify or update the terms of, including but not limited to, the Program, this Agreement, Incentives (and their governing terms and conditions) and will make such modified or updated terms available in writing, or (ii) revoke a Participant’s account, and/or terminate Participant’s participation in the Program in its entirety. If Nuera provides Participant with an updated Custom URL, or Incentives (and applicable terms and conditions), Participant agrees will begin using, and will be subject to, such updated versions no later than 30 days after receiving them.

Privacy

When you use this web site to obtain an insurance quote or to purchase an insurance policy, certain information is sometimes collected, some of which may be personal. For more information please read our Privacy Policy carefully.

 

Contest Rules

Enter to WIN a Garmin GPS Activity Watch “FORERUNNER 35” as a prize to the winner of the Nuera Charity contest.

CONTEST (“CONTEST”) SPONSORED BY Nuera Insurance Inc. (“SPONSOR”) AND ADMINISTERED BY Nuera Insurance Inc. (“ADMINISTRATOR”).

CONTEST BEGINS ON Thursday October 10, 2019 AT 100am AND ENDS ON October 16, 2019 AT 12pm (“CONTEST PERIOD”). All times are in Mountain Standard Time (MST).

Contest Details:

Comment on the Facebook post with the foundation or charity event you support, and
Tag three (3) of your friends on Facebook, and
Hashtag the word “NueraGivesBack”

If all the above steps are not completed, the entry will be invalid.

Please Note: Nuera would like to feature the contest winner on their social media profiles. Preferably, a photo of them during a charity run or walk they have participated in. This is voluntary not required. We hope you’ll submit your photo and a brief write up about the charity event you’ve been involved with.

Rules:

Daily Entry (Limit to one (1) entry per Facebook account per person per day)

Open to residents of BC, AB, MB, SK and ON only. See Restrictions section for additional details

Contest Period: Oct 10, 2019 at 11:30 am MST to Oct 17, 2019 at 12 pm MST

No purchase is necessary to enter or win the contest

Social media posts must be PUBLIC to be eligible

Restrictions:

Contest is open to legal residents of British Columbia, Alberta, Manitoba, Saskatchewan and Ontario who have reached the age of majority in their respective province or territory of residence at the time of entry. Employees or contractors of the Sponsor(s) and immediate family members of, and any persons domiciled with any such employees or contractors, are not eligible to enter.

Draw Terms & Winning Odds:

The odds of winning the Garmin GPS Activity Watch “FORERUNNER 35” are approximately 1/2,000 (estimated contest reach) but ultimately depends on the number of entries. The winner will be chosen at random. The winner will be announced on Nuera Insurance’s Facebook page.

To receive the prize, the winner must respond to the Facebook post and email Nuera Insurance at contest@nuerainsurance.ca within forty-eight (48) hours of announcing the winner. If a response is not received from the winner within forty-eight (48) hours, the winner shall automatically forfeit the prize and cannot claim the prize. A new winner of the contest will be chosen randomly from the entries received. Administrators are not responsible for prize fulfillment nor for any technical failures. Winning entry will be verified.

The Garmin GPS Activity Watch “FORERUNNER 35” will be sent to the winner’s email address and once redeemed is no longer the responsibility of Sponsor. The Sponsor is not responsible for lost, stolen or misplaced Garmin GPS Activity Watch “FORERUNNER 35” .

Social Media Release:

Facebook, Instagram, Pinterest, Twitter and/or Google+ are in no way associated with this giveaway. Facebook is not sponsoring, affiliated with, or liable for this contest. If applicable, social media posts (such as but not limited to tweets and Instagram posts) must be PUBLIC to be eligible. The winner’s entries will be verified by the Sponsor.

Administrators and sponsors reserve the right to publish winner’s first name and last initials. By participating, entrants agree to be bound by these official Rules and the decisions of the Sponsor and Administrator. The entry will be void where prohibited by law.

Images included in the giveaway post may not depict the exact prize and are for illustrative purposes only.

Please contact contest@nuerainsurance.ca for any questions.