Had my policy in 3.5 minutes !
warm and friendly even when I get it all messed up
thanks for everything folks
Also nice to call a business and not be told that your call is important and then be put on hold for twenty minutes. The service was immediate.
She was checking in if I received the email about the renewal and asked to have a little chat.
Very professional,Alex asked me if I am still happy with the service and gave me all the options in case I need to upgrade.
Then I asked about the method of payment options and if I can manage it on my own from the profile.
Happy to hear that soon I will be able to do it by myself. GREAT Job guys and thanks Alex for your help.
I found Nuera Insurance while searching on line and while I was filling out the forms they called me to see if they could be of assistance and they where very patient answering my repeat question if I did not fully understand something
Agent named Alex (she) 🙂 even catch one spelling error from a couple of months ago and correct it...
I've got information that I was looking for...
I had the privilege of being served by Taralee Tarasoff who helped me out off a jamb I placed myself out of ignorance. Without going into too much detail, I’d have had to pay for a years worth of auto insurance or give up on the idea till I came up with the money however she found me another way. Thanks Taralee! 😊 I hope you continue to have a fantastic year. You go girl!! Cheers 😁
Thank you !!!
There is a woman there called Natasha
She is so patient and very cool
The level of patience is exceptional
The service is out of this world
Keep it up Natasha
Yu are a star
Your customer service is second to none
I'm happy I have yu as my insurer.
Once I'm out of hospital I'm gonna transfer all my insurence needs to nuera insurence.
I will be back if I need insurance and recommend them highly. The person I 'chatted' with was Natasha. Her friendliness and willingness to help was very evident even through the chat box!
Thanks for being there!
Then when I had a quick question and ask, I reached out to the chat support and the issue was resolved so quickly. Great job.
she walked me through the online forms with ease and a very polite manner.. this was the best experience with an insurance company. I really recommend nuera
Happy employees make happy customers
I love working at Nuera for its innovative atmosphere and the people! Being part of an exciting future with other like-minded professionals.
~ Alex Tucker, Live Advisor
I love Nuera insurance for the great people, atmosphere and the company’s vision for superior customer service.
~ Theresa McCann, Live Advisor
Working at Nuera Insurance is a breath of fresh air. From the innovative technology to the infectious work place vibes I cannot imagine working anywhere else.
~ Courtney Johnson, Live Advisor
WHY do we have so many reviews?
We thrive at customer service and it shows…
Over 500 reviews from our customers telling us how happy they are with us!
Customers love the painless online experience they get at Nuera insurance – quick online quote & purchase ability, from any device!
Our awesome live advisors are REAL PEOPLE available on the phone and live chat, with the expertise to provide REAL HELP for insurance problems, they will take the time to understand customer needs and deliver them a quality insurance product in minutes.
Our technology does the underwriting which means customers have their insurance documents in their inboxes in minutes!