Manager, Broker Operations

Who is Nuera Insurance?

Our team has been in the insurance industry for a really long time and figured it was time for a change, so in 2015 we founded Nuera Insurance and we’ve been simplifying insurance ever since. We continue to rapidly grow and need more amazing members on our team. We are an innovative insurance brokerage that leverages technology to change the way customers buy and manage their insurance online, allowing our brokers to be extremely efficient, add tons of value, and provide an amazing customer experience.

What are we looking for in a candidate?

You will be a confident and motivated individual who LOVES helping people and adding value and has an infectious personality with natural charisma. You embrace problems and thrive to find solutions. You get excited about anything that improves the customer’s insurance experience. You are a perfectionist and take pride in your work. You treat everyone in your life fairly and with respect. You stand behind your team through thick and thin and are proud of your loyalty. You are focused and disciplined yet can take on any project thrown your way.

What qualifications do we require?

You must LOVE helping people and adding value. Don’t worry, we can teach you everything you need to know about our business, technology and processes, but we can’t train you to be an amazing person and leader. You will receive full training to ensure you’re confident and competent before we throw you into the thick of things. A proven track record of successes and delivery of results is a must. Insurance broker experience, relationship building, a passion for adding value and managerial experience is required.

What will your role look like?

You will be responsible for leading a team of insurance brokers and managing the day-to-day operations of the department. You must be able to problem solve and find solutions. You will create and implement procedures and workflows that help assist the brokers in their daily duties. You will be responsible to assist brokers with quotes and claims. Also, you will facilitate and monitor the training of the team members. A big part of leading the team will be leading by example, and taking on broker duties to support the team.

We’re a collaborative team so you will get the opportunity to work with the team on developing and improving the Nuera platform, develop short and long term strategy, goals and targets. Our team will embrace your ideas and opinions to assist on the user interface and the user experience. And the best part of all… the learning opportunity is endless and the role will be ever-changing as we grow our business together.

Sound like the opportunity your looking for?

Great, don’t send us your resume. Based on what you’ve read above, please email us a short paragraph outlining why you would be a good fit for our organization and the value you would provide. Also, another short paragraph outlining your love for helping people. Please include a link to your LinkedIn profile. Don’t have a Linkedin profile? No problem, it only takes 15 minutes to create one 🙂 All qualified applicants will receive a phone interview within 3 days of applying.

Apply at: work@nuerainsurance.ca